Plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.
Provide software coding and customization including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development
Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all applications for use after the upgrade completes.
Coordinate and solve complex technical data and transformation issues, while integrating with access request workflows for applications.
Obtain and analyze/interpret business requirements to purpose sustainable solutions in ServiceNow.
Create and maintain system design and operations documentation.
Experience with Identity management platforms like SailPoint, Okta will be a plus